Reservations and Deposits

Some products on this site are in high demand or are custom built. These products may have a waitlist. Placing a reservation for a product on this site places you on a waitlist in the order that your reservation was received. When it’s time to complete your order, a coupon code will be provided to you for the value of your deposit. This coupon code can only be used once and should not be shared.

Your deposit is refundable in the event that you cancel your reservation. If you would like to cancel your reservation, please contact us by replying to the order confirmation email.

Warranty

Exploratory Devices, LLC warrants its products to be free from defects in workmanship and materials, when used for personal, non-commercial use, for a period of two (2) years from the date that the product is delivered. Customer pays for shipping each way for warranty repairs beyond the first year. To qualify for free shipping in the first year, customer must retain original packaging.

If you have a problem with your purchase, please contact us by replying to the order confirmation email.