Reservations and Deposits

Some products on this site are in high demand or are custom built. These products may have a waitlist. Placing a reservation for a product on this site places you on a waitlist in the order that your reservation was received. When it’s time to complete your order, a coupon code will be provided to you for the value of your deposit. This coupon code can only be used once and should not be shared.

Your deposit is refundable (minus a 10% fee) in the event that you cancel your reservation. If you would like to cancel your reservation, please contact us by replying to the order confirmation email.

Warranty

Exploratory Devices, LLC warrants its products to be free from defects in workmanship and materials, when used for personal, non-commercial use, for a period of one (1) year from the date that the product is delivered to the address provided when the order is placed. Customer is encouraged to retain original packaging to prevent shipping damage in the event that a warranty repair is required.

If you have a problem with your purchase, please contact us by replying to the order confirmation email.